Shipping Policy

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Thank you for shopping at Naturicare.in (“Website”, “Platform”, “We”, “Us”, or “Our”). This Shipping Policy outlines important information about the shipment of products purchased on our website.

Shipping Destinations

Domestic Shipping (Within India)

• We currently offer shipping services within India.
• All orders are shipped from our warehouse located in Kolkata, West Bengal, India.

Shipping Methods and Timelines

Processing Time

• Orders are typically processed and shipped within 1-3 business days after payment confirmation.
• Please note that processing times may vary during promotional periods, holidays, or due to unforeseen circumstances.

Shipping Methods

• We partner with reputable courier services to deliver your orders.
• The shipping method for your order will depend on the delivery address and courier availability.

Estimated Delivery Times

• Delivery times may vary based on your location and the shipping method selected during checkout.
• Estimated delivery times within India are typically:
  • Metro Cities: 2-4 business days
  • Non-Metro Cities: 4-7 business days
  • Remote Areas: 7-10 business days
• These are general estimates and actual delivery times may vary.

Shipping Charges

Shipping Costs

• Shipping charges are calculated based on the weight of your order, delivery location, and the shipping method selected during checkout.
• Shipping costs will be displayed during the checkout process before you make your payment.
• We accept all modes of payment and the Cash on Delivery (COD) option.

Free Shipping

• We offer free shipping on orders above a certain value. The threshold for free shipping may vary and will be indicated on the website or during promotional periods.

Order Tracking

Tracking Information

• Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
• You can use this tracking number to monitor the status of your delivery on the courier company’s website.

Tracking Updates

• Please allow up to 24 hours for the tracking information to be updated in the courier company’s system.
• If you have any questions about the status of your order, you can contact our customer support team for assistance.

Delivery Issues

Delivery Attempts

• The courier company will make multiple attempts to deliver your order to the provided shipping address.
• If no one is available to receive the package, a delivery notification may be left for further instructions.

Incorrect Address

• It is the responsibility of the customer to provide accurate and complete shipping information.
• We are not liable for delays or non-delivery of orders due to incorrect addresses provided by the customer.

Lost or Damaged Packages

• In the rare event that your package is lost or damaged during transit, please contact us immediately.
• We will work with the courier company to resolve the issue and ensure a satisfactory outcome for you.

International Shipping

Currently Unavailable

• At this time, we do not offer international shipping outside of India.
• We apologize for any inconvenience this may cause and hope to expand our shipping services in the future.

Contact Us

If you have any questions, concerns, or special requests regarding shipping, please feel free to contact us at:

• Email: info@naturicare.in
• Phone: 7439114190
• Address: Naturicare, Barasat, Kolkata 700126

Thank you for choosing Naturicare.in for your Ayurvedic product needs. We strive to provide efficient and reliable shipping services to ensure your orders reach you in a timely manner.